Privacy & Policy
Our guidelines and protocols to ensure a safe, comfortable, and memorable heritage experience for all our guests.
Reservations & Booking
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All bookings must be guaranteed with a valid credit card or advance payment at the time of reservation.
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Rates are subject to change without prior notice and may vary based on availability and season.
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The primary guest must be at least 18 years of age to check-in.
Check-in & Check-out
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Standard Check-in time is from 1:00 PM onwards.
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Standard Check-out time is until 11:00 AM.
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Early check-in and late check-out are subject to availability and may incur additional charges.
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A valid government-issued photo ID (Aadhar Card, Passport, or Driving License) is mandatory for all guests at the time of check-in. Foreign nationals must present a valid Passport and Visa.
Cancellation & Refund Policy
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Free cancellation is permitted up to 48 hours prior to the scheduled arrival date.
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Cancellations made within 48 hours of arrival will attract a one-night room charge.
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In case of a 'No Show', the full amount of the booking will be charged.
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Refunds, if applicable, will be processed within 7-10 working days through the original mode of payment.
Hotel Rules & Guidelines
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Lee Heritage is a heritage property; guests are requested to respect the architecture and decor.
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Smoking & drinking is strictly prohibited in common areas inside the hotel.
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Pets are not allowed on the property unless prior written approval is obtained.
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Guests are responsible for any damage caused to hotel property and will be charged accordingly.
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The hotel reserves the right of admission.
Privacy Policy
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We collect personal information such as name, contact details, and ID for booking and security purposes.
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Your data is kept secure and is never shared with third parties for marketing purposes.
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We may use your contact information to send important updates regarding your stay or future offers, which you can opt-out of at any time.
Last updated: March 2026. For any clarifications, please contact us at ask@leeheritage.in
